PRIVACY POLICY
We respect your privacy
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The Glam Company seeks to establish solid and lasting relationships with its customers, based on transparency and trust. This Privacy Policy describes who we are, for what purposes we use data subjects, how we process and store it, who we share it with, how long we keep it, as well as the ways to contact us and exercise your rights.​
Through this privacy policy, we commit to being transparent about the collection, storage, processing, transmission and deletion of your personal data under the General Data Protection Regulation.
We guarantee that we process your personal data with reference to best practices in the field of security and protection of personal data.
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WHO ARE WE
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"The Glam Company" (TGC) is the entity responsible for collecting and processing Users' personal data, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation) and complementary legislation on data protection personal information in force.
The personal data collected will be processed and stored electronically by TGC, or by the entities subcontracted by it and are intended to respond to your requests for information, appointments, registration, subscriptions to the newsletter, professional applications, as well as your comments, requests for clarification and suggestions.
TCG assumes that the data collected was entered by the respective holder and that its insertion was authorized by the same, being true and accurate.
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HOW DO WE OBTAIN YOUR PERSONAL DATA?​
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Your personal data will be obtained and processed in the following cases:
If you contact us directly, namely through our website or any other service offered by us and if you are interested, for example, in our products and services and/or have questions;
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If you purchase products or services directly from us;
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If you respond to one of our direct marketing campaigns, for example, by filling in your details on one of our websites or on our home page and expressly accepting processing for that purpose.​
WHAT DATA CAN BE OBTAINED?​
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Contact information
Name, address, telephone number and email address
Consumer preferences
Others
Information that may be provided about your birthday or others;
Use of websites and communications
Information about how you use the website and whether you open or forward our messages, including data obtained through cookies or other tracking technologies
Transaction or interaction data
Information about the purchase of products or services, interaction with The Glam Company customer service, among others
STORAGE TIME OF YOUR PERSONAL DATA
In accordance with Article 17 of the GDPR, (Right to erasure of data “right to be forgotten”) we store your data only for the period strictly necessary for the respective processing purposes:
The personal data collected will be kept in a way that allows the identification of its holders only for the period necessary to pursue the purposes of collection or subsequent processing, after which they will be securely deleted
If used for promotional communications and market research based on your consent, your data will be stored until you revoke your consent.
SHARING AND TRANSFER OF YOUR PERSONAL DATA
Your data may be shared with TGC subcontractors, within the scope of services provided by them. In these cases, we require that appropriate security measures be in place to protect your personal data. When required by law, we may have to disclose your personal data to authorities or third parties, in which case our control over how your personal data is protected is limited.
Only entities whose collaboration is essential to the provision of the service(s) you subscribe to will have access to your personal data, such as subcontracted entities such as:
Aesthetics, health & well-being service providers;
IT Service Providers;
Database management companies;
YOUR RIGHTS
As set out in the Personal Data Protection Law, the user is guaranteed the following rights:
I. Right to information – we provide access to our privacy policy and use
what we do with your personal data;
II. Right of access – we provide the possibility of consulting the personal data you have provided to us;
III. Right to portability – we offer the possibility of transmitting the personal data you have provided to us;
IV. Right to rectification – we provide the possibility to update and correct any inaccuracies
in your personal data that we keep;
V. Right to erasure – we provide the possibility of deleting your personal data that is no longer necessary for the purposes described in paragraph e) above - This right cannot be exercised to delete health data;
SAW. Right of limitation – we offer the possibility of limiting the way we use your personal data while correcting it or clarifying any doubts about its content or the use we make of it;
VII. Right to object – we provide a channel so you can challenge decisions you have made
based on your personal data.
You also have the right to withdraw or change, at any time, the consent you have given us
to use your personal data.
The exercise of these rights is excepted when your personal data is used to safeguard the public interest, namely in cases of detection and prevention of crimes, or when they are subject to professional secrecy.
To exercise your rights to: information, access, rectification, you must contact The Glam Company.
To exercise your rights of portability, erasure, limitation and opposition or whenever you have any questions about the use we make of your personal data, you should contact us via email: info@theglamcompany.com
DISSATISFACTION WITH THE USE OF PERSONAL DATA
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If you are dissatisfied with our use of your personal data or with our response to your request to exercise your rights, you may lodge a complaint with the National Data Protection Commission (CNPD) – Address: Rua de São Bento, 148 – 3º, 1200-821 Lisbon – Telephone: +351213928400 – Fax: +351213976832 – Email: geral@cnpd.pt.
The Glam Company reserves the right, at any time and without prior notice and with immediate effect, to change, add or revoke, partially or completely, this Privacy Policy. This Privacy Policy is an integral part of the Terms of Use of the website www.theglamcompany.com and regulates the collection and processing of personal data provided by Users, as well as the exercise of their rights in relation to this data,
in accordance with the Personal Data Protection Law in force.
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For more information you can contact us by: Email: info@theglamcompany.com Telephone: 211565157 • Tlm: 936537576 Address: Av. João Crisóstomo 54A, 1050-128 Lisbon, Portugal
The reference in this Privacy Policy to “The Glam Company”, “TGC”, “we”, “us”, or “our”, means JGLAM, Lda, with registered office at Av. João Crisóstomo 54A, 1050-128 Lisboa, Portugal, with legal person number 516136445 and share capital of €5,000.00.